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Workforce Management

OES has extensive experience in the recruitment, training and management of a high performing and scalable online teaching team. The online environment requires specialist skills and OES delivers in-house online training to ensure the impressive network of online tutors are positioned to maximise learning outcomes and student success.

OES is proud to attract and nurture some of the education sector’s best talent, appreciating the critical role they play in the student experience and successful learning outcomes.

We draw on an international pool of academically qualified and high calibre teaching staff to support partner programs and manage over 450 remote teaching staff who are qualified discipline experts trained in effective online facilitation and digital learning techniques. Additionally, a group of coaches oversee the teaching team, guaranteeing that the quality of teaching is consistently high.

As a digital business, OES is particularly passionate about keeping its remote workforce engaged and has created an online community to ensure these staff members feel connected, supported and have access to ongoing professional development. Creating a high performing and engaged teaching team begins at the recruitment phase. It’s important to ensure alignment with core company values, and to establish a connection with our student centric purpose. While the remote OES workforce is designed to scale quickly to mirror growing student numbers, a student-centric approach is always the priority.

Why partner
with OES?

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Testimonial

  • Professor Linda Kristjanson AO

    "Swinburne Online is a key part of Swinburne’s portfolio of innovative education offerings. Through our joint venture with Online Education Services, Swinburne has become a leading provider of online education. We have learned a lot about what students need in a digital learning environment, what motivates them, and how they learn. Through Swinburne Online we are able to provide access and flexibility to learners from diverse backgrounds, for whom on-campus study is often not an option.”

    Professor Linda Kristjanson AO
    Vice-Chancellor, Swinburne University of Technology